Assalamualaikum

Dear valued customer,

1. Satisfaction Guaranteed: We guarantee satisfaction with every purchase. If you're not pleased with a product, feel free to return it.

2. 14-Day Policy: Our return and exchange policy is valid for 14 days from the date of order delivery.

3. Usage Condition: To qualify for a return or exchange, products should be mostly unused, with at least 90% of the content remaining.

4. Processing Time: All return and exchange requests are processed promptly, typically within 3 to 5 working days.

5. Non-Refundable Delivery Charges: Delivery charges for the original order are non-refundable.

6. Customer Responsibility: Customers are responsible for any delivery charges incurred for exchanging products.

7. Damaged/Wrong Products: In cases of damage, leakage, or receipt of the wrong product, we will cover all delivery charges related to the return or exchange.

8. Testers Policy: Testers are non-returnable. If a tester arrives damaged or broken, we will send you a replacement. However, testers cannot be returned or exchanged simply due to personal preference.